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Terms & Privacy

You can visit our site without telling us who you are or giving us any personally identifiable information.

Data Protection

Hertford Theatre does not capture and store any personal information about individuals who access this web site, except where you voluntarily choose to give us your personal details via email or by using an electronic form, booking or reserving tickets, or enquiring about any of our services.

Any personal data provided to Hertford Theatre will be used for providing you with the information or service you have requested. This data will be processed and stored in compliance with the Data Protection Act 1998. We may also use the information you provide to assess our performance. Where such information is used in a performance report, it will be aggregated and anonymised.

No personal details will ever be included in such a report. We do not pass any of your personal data to outside organisations and/or individuals, except with your express consent or where required for the purposes of fraud detection or prevention.

We do not collect personal information for commercial purposes.

Cookies

The Hertford Theatre website uses Google Analytics to help analyse how users use the site.

This analytical tool uses 'cookies', which are text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors use of the website and to compile statistical reports on website activity for Hertford Theatre.

Hertford Theatre will not use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. We will not associate any data gathered from this site with any personally identifying information from any source as part of our use of the Google statistical analytics tool. Hertford Theatre will not link, or seek to link, an IP address with the identity of a computer user.

When you buy a ticket, the online ticket system needs to use a cookie to process your ticket order. This cookie is deleted when you leave the ticket system

Data Controller

Hertford Theatre operates as a service/department of East Herts Council, who are the registered Data Controller for this purpose. East Herts Council registration number is ‘Z6717508’ and the entry can be found on the following link: http://www.ico.gov.uk/ESDWebPages/search.asp