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The Snow Queen: A Frozen Fairytale
The Snow Queen: A Frozen Fairytale

The Snow Queen: A Frozen Fairytale

30th November until 1st January

Celebrate 10 years of Christmas-magic-making at Hertford Theatre with The Snow Queen.

The story that inspired the smash-hit film Frozen is brought to life in an all-singing, all-dancing, all-snowing Christmas spectacular!
Full of frosty frolics, nippy nonsense and chilly chuckles; this brand-new family Christmas show will warm the cockles of the coldest heart!

Join Gerda on the icy adventure of a life-time as she scours The North for her missing best friend, Kai.
But who is that frost-covered lad called Jack?
Who’s the feisty girl in the red hoodie? And who on earth lives in that shoe?!
But the biggest question of them all, as they come face to frosty-face: can Gerda thaw the icy clutches of The Snow Queen and rescue Kai?

Brought to you by the same team that created last year’s smash-hit production of The Astonishing Adventures of Pinocchio; The Snow Queen will be kicking up a snow-storm this winter. Packed with heart-racing songs, foot-stomping dances and a sledge-run of fun; you’ll have snow problem keeping the temperature up this winter at Hertford Theatre!

Our 10th Anniversary Christmas show; The Snow Queen will give you and your family that stunning white Christmas you’ve always dreamed of!
Book now to avoid the avalanche!


Performances have a different pricing bands. 
When you click book tickets, each performance will be labelled accordingly and ticket prices for that performance will be visible. 

Concessions are children under 17, adults over 60, students, carers and those who are disabled.
Family Tickets are for 4 people and must include at least 1 child under 17yrs.  Babes in Arms tickets are free, available at Box Office upon arrival and for children under 18mths.

Band A: £27, £25 Concessions and £100 for a Family Ticket
Band B: £25, £23 Concessions  and £92 for a Family Ticket
Band C: £23, £21 Concessions and £84 for a Family Ticket
Band D: £22, £20 Concessions and £80 for a Family Ticket
Preview Performance on Saturday 30th November, 1pm : £13
Relaxed Performance on Friday 27th December, 1pm : £13 (Specifically for families with SEN/Autism)

The performance on 27th December, 5pm will be BSL Signed. It is not a Relaxed Performance. For more info, click here.

Groups of 15 or more people can get tickets for £18 per person . Groups need to book directly with our Box Office on 01992 531500. 

Please be sure of your ticket selection as tickets are non-refundable. You can read our exchange policy by clicking here.


Answers to Frequently Asked Questions & Top Tips!

Age Suitability

Our Christmas Show is most suitable for ages 3+. Babes in Arms are most welcome to attend, but the show is not aimed at children under 2yrs old. 
Please remember this is a musical with an interval and audience interaction, so younger children or those who are more sensitive to stimuli may find ear defenders useful.
Our Relaxed Performance on Friday 27th December, 1pm is for anyone who may benefit from a more relaxed theatre environment, including younger children.

Our Christmas Show will have 2 acts of about 60mins each and an interval in the middle.

How early should I arrive before the show starts?
Our shows get very busy, so we advise customers to be ready to take their seats 15 mins before their show starts.
Information about parking can be found by clicking here. Our cafe and foyer will be decorated beautifully, so you can relax before your show starts. 

Find tickets or call the box office on 01992 531500

All tickets include a £1.00 booking fee. There is an additional charge of £1 for postage. For groups of 9+, you will need to call 01992 531500 directly.

Are you a wheelchair user or do you have limited mobility?

Please contact the box office in advance on 01992 531500 who will arrange seating for you and book your tickets.